Delivery Instructions

Yes, our panels meet Class B1 fire resistance standards (EN 13501-1), which means they are self-extinguishing and comply with most commercial building safety requirements. For specific project certifications, we can provide detailed test reports upon request.

Our standard PET felt panels have an NRC ranging from 0.85 to 0.95, depending on thickness and design:

• 9mm panels: ~0.85–0.88
• 12mm panels: ~0.90–0.92
• 18–50mm thick/3D textured panels: ~0.93–0.95
  This makes them highly effective at reducing reverberation and improving speech clarity in various spaces.

Yes! The PET felt surface is stain-resistant and easy to care for:

• Dust: Wipe with a dry cloth or use a vacuum cleaner.
• Light stains: Spot clean with a damp cloth and mild detergent.
• For deeper cleaning, we recommend professional dry cleaning to avoid damaging the material.

Yes! Our R&D and design team can provide:

• Acoustic analysis of your space (reverberation time, noise control).
• Custom panel layout and product recommendations to meet your acoustic goals.
• 3D renderings and visual mockups to help you visualize the final result.
  We work closely with architects, interior designers, and clients to deliver tailored solutions.

We provide free small samples (10×10cm or similar) and sample color palettes so you can assess the material, texture, and color before placing a large order. You only need to cover the international shipping costs. For larger test samples, we can arrange them at a discounted price.

Yes! We have experience shipping to over 50 countries worldwide. We can handle FOB, CIF, or DDP shipping terms, and our team will coordinate with your logistics provider to ensure timely and safe delivery of your order.

Contact us at roydaa_001@outlook.com / roydaacocoyin@outlook.com or via Contact Us page to get in touch with a sales representative worldwide. If you need assistance with your project, we are happy to answer any questions you may have.

The general payment terms are 50% advance wire transfer, with the balance to bepaid before shipment, or sight letter of credit. For long-term cooperative clients, weare willing to provide better payment terms.

For stocked panels, it's around 5-7 days, for custom panels, it is 25days.

Yes, we have a R & D department, so we can make new designs according to yolneeds.

We not only provide free samples, but also small sample color palettes, but youwill need to bear the shipping costs